Customer Specific Product Numbers - Admin Settings

Customer-specific product numbers allow you to link your own product number to the shop's product number. Once defined, you will be able to search for both the number present in your shop as well as your ERP's article number.

Initial setup

How to enable the addon

If you are on the Unlimited plan or have purchased the addon, you will be able to configure this addon.

Under B2B settings, select "License settings". Scroll down until you find the customer-specific product numbers.

How to configure the addon

Once enabled, a new item will appear in the sidebar with all B2B settings, where you previously found the license settings.

Click the item to open up the next screen:

Change how the custom product number is being displayed

Under "Display of the customer-specific product number", you can choose between 3 options.

not displayed
- The custom number will not be displayed inside the shop.
display additional
- Both the custom number and the original shop number will be displayed, the custom one is shown as second number.
replacing the standard shopware product number
- The custom number will take the place of the previous number and be the only visible number shown to customers.

Change behaviour if no custom product number exists yet

Under "presentation on the product detail page if no customer-specific number has been created?" you can choose between X options:

do not display hint
- No additional items or boxes will be shown.
Link to the B2B platform
- A link will appear that leads you to the product number list.
create customer product number form
- A textbox will be shown below the existing number, allowing you to directly add your own on the fly without having to leave the page first.