Flow & Business Events

The Shopware Flow Builder is a powerful automation tool that allows you to trigger specific actions based on events within your store. For example, when a "Order Placed" event occurs, the Flow Builder can automatically trigger a "Send Email" action.

The B2Bsellers Suite extends this functionality by providing a wide array of specialized B2B triggers, allowing you to automate complex business workflows.

Finding B2Bsellers Events

To view or customize the flows provided by our suite:

1. Navigate to Settings > Flow Builder.

2. In the search bar, type "b2b" or "b2bsellers".

3. This will display all pre-configured B2B flows, such as those for registration requests or budget approvals.

If a flow displays an "Unknown Trigger" error, it usually means the corresponding B2Bsellers Add-on (e.g., Offers or Budgets) was not active when the flow was generated. To fix this, ensure the Add-on is active, then deactivate and reactivate the B2Bsellers Core plugin to refresh the trigger list.

Available B2B Triggers

Depending on which B2Bsellers modules you have active, you can utilize the following events:

B2Bsellers Core

• Account Request Created: Triggered when a new company applies via the registration form.

• Account Activation Created: Triggered when a new B2B account is confirmed.

• Passwordless Login Request: Triggered when a user requests a magic login link.

Offer Management Add-on

• Offer Request Created: Triggered when a customer requests a quote.

• PDF Offer Creation: Triggered when the system generates an official offer document.

• Price Adjustment: Triggered when a product price in the cart is manually adjusted for an offer.

Employee Budgets & Approvals

• Order Request Created: Triggered when an employee exceeds their budget and requires approval.

• Order Request Approved: Triggered when a supervisor clears a pending order.

• Order Request Declined: Triggered when a supervisor rejects an order request.

Example: Order Rejection

When a supervisor declines an order request, you can use the Flow Builder to:

1. Change the Order Status to "Cancelled".

2. Send a personalized email to the employee explaining the rejection.

3. Add a tag to the customer for internal reporting.